Turnaround Time

Our typical turnaround time is 1-3 business days for in-stock items, but times may vary, especially on larger quantities or special orders. Feel free to reach out prior to ordering for an upfront estimate. Otherwise, an estimated turnaround will be sent prior to fulfilling your order.

Shipping

If there is any discrepancy in the Shipping provided by Shopify, we will notify you as soon as possible with explanation and approval for additional charges or refund/credit. 

Local Pickup/Delivery

San Francisco Bay Area customers can arrange for local pickup or delivery. Choose options at checkout online and reach out to coordinate timing. 

Backorders

You will be notified of any backordered items for confirmation or cancellation, and the remainder of your order will continue to ship unless otherwise directed. 

Returns, Refunds & Cancellations

To initiate a return, refund or cancellation, send an email to info@remusedstudio.com.

We ask that all cancellations or changes to your order be submitted within 24 hours of placing your order. Incorrectly shipped merchandise or returns must be reported within 5 days of receipt. All products must be returned unopened, unused and in original packaging unless otherwise agreed to via email prior to return for a full refund minus the original shipping cost. Customers are responsible for any return shipping costs. Used, opened, final sale items, and discontinued sale items are non-refundable and may not be exchanged.

Order Issues

Damaged Order: If your package arrives damaged, please email us at  info@remusedstudio.com. within 5 days of delivery.

Please provide a picture of the item and packaging showing the damage.

Lost Order: If you have a package that was marked as delivered but you have not yet received it, please take the following steps:

1. Check with your neighbors or front office (if applicable) to see if the package was left there.

2. Reach out to your local post office or appropriate shipping facility.

3. Contact us at info@remusedstudio.com and include your order number.

Please report your lost or stolen shipment within 5 days of the marked delivery date. We are not responsible for refunding or reshipping lost orders due to an incorrect address at checkout.

TERMS OF USE
Last Updated: April 23rd, 2025.

Thank you for visiting our Company’s website (“Website”). 

Please review these Terms of Use very carefully. By accessing our Website, you are agreeing to these and are expressing that you have been given reasonable access to review these Terms prior to your continued use of our Website. This Agreement is binding as of the date you access our Website.

________________________________________________________

General Purpose.  These Terms of Use (“Terms,” or “Agreement”) that You, the Website user, are entering with re:mused studio. ("Company," "we," "us," “our”) govern how you may access and use our Website.  The Company and You will collectively be referred to as “Parties,” and each individually as a “Party.”

By accessing our Website, you are agreeing to these Terms and our Privacy Policy, accessed here [insert link to your Privacy Policy], which is hereby incorporated by reference. If you do not wish to agree to these Terms and our Privacy Policy or are not legally able to form a binding contract, you must immediately quit using our Website.

Changing Terms. We reserve the right to update and revise these Terms at any time without notice to you. The date that these Terms were last updated is noted on the top of this Agreement.  Your continued use of the Website after we have updated these Terms indicates your acceptance and agreement to the changes.

Website Changes + Access. As our Company evolves, our Website and its contents will change with it. We reserve the right to delete, withdraw, or edit this Website (and any service or material we provide on the Website) however we see fit, at any time, and without notice. We are not liable to you if the Website or any part of it is unavailable. For example, this may happen when our Website is undergoing an “under construction” phase where we need to make edits, changes, or amendments. 

If you are prompted to provide registration information or other details to access the website or any part of it, you are warranting that the information you provide is correct. Further, you agree that any information you provide to us is correct.

Privacy. We respect your privacy and are committed to protecting it.  We may use certain information that we collect from you to operate our Company and/or our Website.  Please review our Privacy Policy to understand the types of data we collect from you and your devices (“Data”) in connection with your use of our Website and how we use your Data. By continuing to use our Website you are expressing that you agree with how we collect and use your Data as set out in these Terms and our Privacy Policy.

Protection of Personal Information. If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. 

You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. We recommend keeping your login credentials and account information private so no other users are able to access it. 

You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. 

You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. If you decide to log into your account on a public or shared computer, make sure to log out after your viewing session to help protect your information. 

We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time [in our sole discretion for any or no reason, including] if, in our opinion, you have violated any provision of these Terms of Use.

Intellectual Property. Content on our Website is for all our users to engage with. However, we still hold ALL of the Intellectual Property Rights to the work.  Meaning, all intellectual property rights including, but not limited to trademarks, copyrighted material, trade secrets, and other proprietary information are owned by the Company and its designees.  The Company has the sole exclusive right to reproduce, share and create derivative works from this intellectual property.  

You understand and agree that you are only allowed to access the Website and our content for your personal, non-commercial use.

We understand and agree that your computer may incidentally and automatically store copies of our content and website for ease of accessing those materials.  However, you are not allowed to reproduce, modify, or share the material contained on or downloaded from our Website. 

You may not use the Company’s trademarks including, but not limited to, brand names, logo marks, service marks, designs, and slogans, without written permission from the Company.

Website Disclaimer. We do not warrant the accuracy, completeness, or usefulness of the information you find on our Website. Any reliance you place on such information is at your own risk. 

You understand and agree that the Website and its content is merely informational in nature and does not represent any level of legal, medical, financial, or other professional industry-specific advice. As such, our Company will not be responsible for any damages that result from the use of our Website and its content. 

No Warranties + No Guarantees. The Company is providing this Website and all content accessible through it on an “As-Is” basis for individual use by you at your own risk and without any warranties, whether express or implied, including, but not limited to warranties of title; merchantability; fitness for a particular use; or any rights or licenses in this Agreement.  We cannot guarantee that the Website and any downloadable content will be free from viruses or other harmful code. The Company makes no warranty as to the accuracy and reliability of information set forth on the Website and its content.  To the fullest permissible extent, the Company disclaims liability for any damages you sustain as a result of use or access of the Company’s Website, content and any linked 3rd party Websites or content. 

You understand and agree that the Company does not guarantee specific results, including financial or other business gains for you personally or for your business. The information included on the Website is provided for informational purposes only and you are responsible for implementing any business practices or suggested actions found on the Website.

Limitation of Liability. The Company is in no way liable to You or any other third party for any and all damages including, but not limited to, punitive or exemplary damages or those resulting from negligence relating to this Agreement or Your use of this Website, regardless of whether the Purchaser was advised of such damages, the foreseeable nature of the damages, and the legal or equitable theory upon which the claim for damages is based. If found to be applicable by a court of competent jurisdiction or by law, the Company’s total liability arising out of or related to this Agreement and your use of the Website will be limited to the total amount paid to the Company preceding the event giving rise to the claim.

This Limitation of Liability provision does not purport to affect any liability that cannot be excluded or limited under the law.

Indemnification. You agree to defend, indemnify, and hold harmless the Company and its designees in all cases arising out of your use of our Website, web content, services or any information contained therein. 

Transfer + Assignment. You may not transfer or assign any of your rights under this Agreement to any third party without the express written consent of the Company.

Notices. We may provide notice to you by: (i) sending a message to the email address provided by you, or (ii) by posting to the Website. Notices sent by email will be effective at the time of sending and notices posted to the Website will be effective upon posting. You may provide notice to the Company by certified mail to re:mused studio. 655 Tennessee St #203, San Francisco, CA 94107. Notices provided by certified mail will be effective upon actual receipt of the notice.

All legal notices including those related to intellectual property and copyright infringement claims should be sent by certified mail to the Company and mailing address located in this provision above.

All requests and other communications relating to the Website should be directed to: info@remusedstudio.com. 

Headings for Convenience Only. The headings in these Terms are included for convenience and reference, and are not meant to describe, define, or limit the scope or intent of any provision.

Entire Agreement + All Rights Reserved. In concluding this Agreement, you understand and acknowledge that these Terms constitute the final agreement and supersedes all others regarding the purchase, sale, and use of any Products and the use of the Website. The Company reserves any and all rights not expressly granted in these Terms.

Thank you for reading the Terms of Use in its entirety. 

Rights to Original Artwork  purchased by collectors

All artwork, images, and graphics are the sole property of Larissa Waters and may not be used by any third party without written permission. Copying or reproducing the artwork is strictly prohibited without written permission from the artist.  

Larissa Waters retains all rights to all artwork until it has been purchased by a private or public collector at which time the collector receives the right to display the artwork in their home or business. Larissa retains the right to make reproductions of any and all work unless otherwise agreed upon in writing with the purchaser of the original. Collectors of reproductions have the right to display the artwork in their home or business but retain no other rights to the artwork. 

Any image of the interior which includes the artwork in a 3rd party publication (such as social media, magazine, or book) must come with attribution (item name, re:mused studio).

All other uses must be agreed to in advance in writing. 

info@remusedstudio.com